Thinklogical, the future of console server management and fiber optic KVM/video extension and switching.

 

Technical Support


Recognized as a pioneer in the fiber optic KVM extension, switching and console server industry, Thinklogical is an excellent resource for IT professionals. We offer engineering and technical expertise and assistance in a variety of applications and environments.

FTP


Download our latest software updates direct from the Thinklogical ftp server.
http://ftp.thinklogical.com/ftp/

Technical Support


Our Technical Support teams are dedicated to providing the best support for our products. Technical support is available between 8:30 am and 5:30 pm EST, Monday through Friday.

The technical support department can be reached by:
Phone (203) 647-8700
Toll Free (US) (800) 291-3211
Fax (203) 783-9949
E-mail support@thinklogical.com

Please note, if you are faxing or E-mailing please be sure to include your contact information along with a time that you can be reached.



  FAQ's for the Secure Console Server FAQ's for the DCS (Digital Crosspoint Matrix Switch) SCS - Lost Root Password VelocityKVM System – 4 Quick Start Guide VelocityDVI System – 3 Quick Start Guide VelocityRGB System – 9 Quick Start Guide Remote Power Distribution Unit 4/4 Quick Start Guide DCS Digital Crosspoint Matrix Switch Quick Start Guide
  KVM Extenders
EVS EVS PLUS VIS-2 VIS-1
(4,5,8,24,28,34,35,38)
VIS-1
(3,13,23,30)
DCS StudioPRO™ Ext
 
Video/Image Converter and Scaler
ImageEvolution
 
Video/DVI Solutions
AlterImage
 
Console Servers
SCS
 
KVM Switch
OriginKVM 82 Switch Simple-Link
 
Matrix Fiber Switch
DCS (Digital Crosspoint Matrix Switch) DCS StudioPRO™ Switch
 
Camera Extension
Camera Fiber-Link
 
Video Extenders
VIS Video Extenders
(3, 13, 23, 30)
VIS-9 Video Extender VIS-33 Video Extender Velocitydvi System 3, 6 Velocityrgb System 9
 
USB Peripheral Extenders
USB 1.1, 2.0 and FireWire 800